Returns & Exchanges
At Hammitt, we stand by the craftsmanship of our leather goods and want you to love your purchase. We offer returns and exchanges on full-priced items within 30 days of delivery, provided they are in original, unused condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be sent directly to your registered email address.
Package Your Items
Securely pack your items in the original shipping box or a similar sturdy container, ensuring all original dust bags and protective packaging are included.
Ship and Track
Drop your package off at any authorized shipping location; once received at our warehouse, please allow 7-10 business days for your refund or exchange to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing